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Open tickets uses the same support account as the main dashboard.

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Open health tickets

On load, each kiosk is checked over Tailscale. Rows we cannot reach online are highlighted red. Use Screenshot when you want a live capture.

Trusted IP — all routes (no login).

Dashboard All ticket history
—Open queue
—Critical
—Escalated
—Not on Tailscale
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Screen Reach Ticket Route Location Kiosk Issue Status Opened

Kiosk screen